Lyons Restores by Arrow
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Delivery Request

In alignment with our company philosophy of providing professional service delivered with respect, clear communication, and dependable follow-through, we have created this section to allow you to request the delivery of your items.

Once this information is received, our team will begin the scheduling process and provide available delivery dates based on current company workload.
​
Please complete the form and carefully review the delivery policies and terms of service. Understanding these details helps ensure a smooth process and supports the preservation and growth of our business relationship.
We appreciate the opportunity to serve you and look forward to assisting with your delivery.

    Delivery request

    Delivery Policy
    Once your delivery request is submitted, our team will review it and evaluate scheduling availability based on current operational workload. You will be contacted with an estimated delivery timeframe. Please note that this estimate may change or vary depending on operational needs.
    Once the delivery schedule is finalized, our team will reach out to you with the official confirmation details, which will be sent either by text message or email.
    Delivery Timeframe
    • Deliveries are typically completed within 3 to 5 weeks after submission of the delivery request.
    • While our team will make every reasonable effort to accommodate timing preferences, specific delivery dates cannot be guaranteed and should not be considered a commitment.
    Payment Requirement
    • All services must be paid in full prior to scheduling delivery.
    • If final payment has not been received, the delivery cannot be scheduled or confirmed under any circumstances.
    Scope of Delivery
    • Deliveries will be completed strictly based on:
      • The service requested
      • The approved scope
      • The adjuster's estimate and delivery confirmation
    Day of Delivery
    • Upon completion of the delivery, the Project Lead will provide:
      • A delivery ticket confirming the items delivered
      • A customer satisfaction survey
    We kindly ask for your assistance in completing the survey, as your feedback helps us continuously improve our service.
    Partial Deliveries
    • Partial deliveries are not permitted under any circumstances.
    • This policy is in place to maintain our standards for service quality, accountability, and operational control.
    We appreciate your understanding and cooperation with this policy. These guidelines allow us to serve you more efficiently, professionally, and consistently, while preserving a strong and respectful business relationship.
     
    ​
Submit
Kansas City Office
​1333 Washington Blvd,

Kansas City, KS 66102
St. Louis Office
11775 Dunlap Industrial Blvd,​
Maryland Heights, MO 63043, USA​

Available 24/7 
[email protected]
Office Hours: 7:30 am - 4:00 pm
Copyright © 2024 Lyons Restores by Arrow is a division of Arrow Cleaners & Dyers. All rights reserved.
  • HOME
  • ABOUT
    • OUR STORY
    • TEAM
    • CERTIFICATIONS
  • SERVICES
    • Fire Damage
    • Storm Damage
    • Contents Services
    • Water Damage
    • Mold Damage
    • Commercial
    • Specialty Cleaning
  • OUR PROCESS
    • Restoration Process
    • Policies >
      • Delivery Policy
    • Why choose us
    • Welcome letters >
      • USAA Welcome letter
    • FAQ's
  • LOCATIONS
    • COVERAGE AREAS
    • OFFICES
  • GET IN TOUCH
    • Service Request
    • Delivery Request
    • Feedback
    • CONTACT US